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FREQUENTLY ASKED QUESTIONS
My Account & My Orders
It is easy to update your Samprada account and view your orders any time through ‘My Account’.
‘My Account’ allows you complete control over your transactions on Samprada
Manage/edit your personal data like address, phone numbers, email ids
Change your password
Track the status of your orders
Some editions are re-published/printed within India, while some editions are imported. All other available editions and alternative prices for a particular title are mentioned on the respective product page under ‘Other Editions’.
Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. The delivery charge may be waived off by some Sellers, if you shop with them for a minimum predefined value.
For example, seller WS Retail, which generally charges Rs 40 for delivery, provides free delivery on orders valued at Rs 500 or more. Please check with individual Sellers to understand what the delivery charges are.
You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.
Samprada offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Samprada’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
You may use Internet Banking, E-Gift Voucher (eGV), Cash on Delivery and Wallet to make your purchase. Samprada also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries.
If you are not comfortable making an online payment on Samprada.com, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
The maximum order value for a Cash on Delivery (C-o-D) payment is 50,000. It is strictly a cash-only payment method. E-Gift Vouchers or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.